Who we are

A modern, demanding, global agency.

Since 2019, IHAENG has been supporting ambitious brands on two complementary levers: growing their presence through marketing, and easing their operations with high-quality outsourced services.

Our story

From two offices to a trilingual team across 3 continents.

IHAENG was born from its founders' vision of building a company capable of delivering diversified, high-quality services. What began as a small Dubai studio has become a key player in marketing and operations outsourcing, with offices in Dubai, Antananarivo and Casablanca.

Today we operate for clients based in 9 countries and 4 time zones, with the same unwavering standards: brilliant people, solid processes, and measurable results.

7
years of experience
90+
experts across 3 offices
120+
clients supported
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Our values

Four principles that guide every decision.

🎯

Results first

We sell outcomes, not hours. Every engagement is scoped around concrete, measurable KPIs.

🤝

Transparency

Public dashboards, weekly reporting, clear pricing. No gray areas in the collaboration.

📚

Continuous learning

15% of our teams' time is dedicated to research, training and experimentation. Digital moves fast; so do we.

🌱

Long-term impact

We turn down throwaway projects. Our partnerships last 2.8 years on average. Our success depends on yours.

Global presence

Three offices, one time zone for you.

Our "follow the sun" model ensures 24/7 coverage on critical engagements: your support never goes quiet and your campaigns never stop.

🇦🇪

Dubai

Strategy, creative and account management hub. 32 people.

🇲🇬

Antananarivo

BPO, customer care and digital production hub. 48 people.

🇲🇦

Casablanca

IT outsourcing, data ops and development hub. 14 people.

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Commitments

Beyond the contract: what we owe ourselves.

Diversity & inclusion

52% women across our teams, 28 nationalities represented, gender parity on the executive committee since 2023.

Sustainability

Annual carbon footprint published, BREEAM-certified offices, a 100% electric or hybrid fleet by 2027.

Internal training

1,200 training hours per year; Google, Meta and HubSpot certifications 100% covered.

Join the brands that trust us.

Discover our teams, our methodology and our work. Or jump straight to action.